Austin Thoma Resume

Experience

DevOps Engineer // Bridge Insure

Lilburn, GA

Feb 2024 to Feb 2025

Architected CI/CD Pipelines in order to automate the deployment of PHP and Node.js applications to Google Cloud services, reducing hour long deployment times to minutes.
Designed Google Cloud architecture, which utilized GKE clusters, VMs, and Cloud Run functions, in order to convert existing monolith structure to microservices.
Architected the necessary Google Cloud infrastructure to allow for a Blue / Green environment, with automated Jenkins scripts that allowed for seamless transition between production stacks, which led to no downtime during production deployments.
Developed Ansible Playbooks for management of multiple GCP VMs in order to reduce the overhead of PHP worker configuration changes.
Migrated existing Jenkins pipelines to Github Actions in order to increase integration with JIRA, Google Cloud, and AWS.
Administered Linux/Debian deployment servers, and developed Bash scripts for maintenance and monitoring of resources for faster disaster recovery times.
Oversaw the audit process and provided documentation in order to secure a SOC II certification, which led to the onboarding of enterprise level clients, increasing MRR by 26%.

QA Analyst // Bridge Insure

Lilburn, GA

Aug 2023 to Feb 2024

Designed automated testing suites with Postman and Javascript, which were used within Jenkins pipelines, reducing failed QA deployments by 95%.
Developed SOP for manual testing of bug fixes, which increased testing throughput from 5 tickets per day to an average of 25 tickets per day.
Develop Github Actions workflows for unit testing and syntax verification via Lint, which were used in conjunction with CI/CD pipelines.
Designed and monitored GCP monitoring dashboards in order to alert DevOps team in the event of an infrastructure failure or intrusion.
Developed and maintained Github repositories for QA automation tooling for CI/CD pipelines.

System Administrator // Bridge Insure

Lilburn, GA

Apr 2022 to Aug 2023

Migrated existing local datacenter infrastructure to Azure Cloud, which increased site reliability and reduced cost.
Managed and maintained large Azure infrastructure for SaaS environment, consisting of Windows Server 2019 VMs, network load balancers, DNS servers, Active Directory for 8000 clients, and Azure Blob Storage.
Developed Powershell and Bash scripts to automate configuration changes and onboarding procedures, reducing daily workload by 50%.

Tier 2 Software Support // Bridge Insure

Lilburn, GA

Sept 2021 to Apr 2022

Utilized Hubspot and JIRA ticketing systems to catalogue and monitor issue life cycles.
Reduced incoming flow rate of issue requests by 71% through continuous customer education meetings and training seminars.
Administered Windows Server infrastructure that provided access to Insurtech systems for End Users.
Triaged and repaired client network configuration issues, including DHCP, DNS, and Router/Switch configurations.

System Administrator // FBC Snellville

Snellville, GA

2013 to 2017

Implemented and administered Windows and Linux on-prem servers, alongside Microsoft Exchange cloud services.
Installed and configured 40+ Cisco Meraki access points in order to implement wireless network capabilities across the entire campus.
Installed and configured a Barracuda firewall appliance in order to increase network security and provide traffic monitoring.
Maintained Active Directory services for 100+ staff and 120+ workstations.
Developed Powershell scripts to automate daily tasks and server configuration changes.

Projects

Homelab

Link to Github Repo

My homelab is my personal playground for testing the latest open-source or self-hosted software.
All of the hardware and software I use is obtained with the sole intention of seeing how far I can get with the least amount of money.

Hardware Used:

TP-Link AX-5400 Router
Cisco Catalyst 3560 POE-48
HP Procurve 1810G-24 Gigabit Switch
2x Raspberry Pi 4 8GB
Cobbled Together PC for Media Streaming [Intel i5 / 16GB DDR4 / GTX 1050Ti / 256GB SSD / 12TB HDD]
Trashfire HP Netbook

Tools Used:

Github (Change Management)
Bash, Python, and Powershell (Scripting and Server Config)
Plane (Kanban Board)
Docker and Docker Compose (Containerizing Apps)
CRON (Scheduled Tasks and Updates)
HAProxy (Proxy and HTTPS)
Tailscale (VPN to Home Network)

Software Hosted:

Ubuntu and Debian Bookworm OS
PiHole with Unbound (DNS Server)
Plex and Tautulli (Media Streaming)
Kavita (Ebook Library)
3 Portainer Environments (Container Management)
Plane (JIRA Clone)
Fabric (Minecraft Server)
OctoPrint (3D Printer Management)